Randall’s Most Requested Topics
Reality … attitude, confidence and impact.
Communications Skills Series
A three-part series of programs designed to help your organized master communication skills. Module one focuses on your personal profile and your blueprint for success. Module two continues to develop questioning and listening skills … the keys to great communication. And module three continues to build your skills and provides you with key solutions to managing conflict. A must series for anyone in a leadership position.
12 Actions for People Slightly Out of Touch with Reality
Know anyone who is negative? Know anyone who is positive? Why are they the way they are? The answer is largely the same for both – they work at it. Learn how our outlook (and our behavior and the behavior of others) is affected by what we "teach" ourselves.
It’s "Beginning Wage" not "Minimum Wage" and Other Lessons in Business Motivation
Before you can motivate another, you must motivate yourself. There are many ways – long- and short-term – for yourself and others
Phenomenal Retail Customer Service
Learn the all-important reasons that will forever change the relationship your company has with its customers because of your phenomenal retail people.
Growing is Our Business – A Change Program
Success comes from improvements, and that means change. Learn how to change "Yeah, but ..." thinking into "I don’t see why not" thinking.
Prosperous Selling Skills
There are two "must-do’s" if you want to make a sale ... Learn the (W)right before, during and after the sale details to study, plus proven techniques that let you build on previous successes.
Making Your Teams Cook
Too many cooks spoiling your soup? Not in a "kitchen" where growth, involvement,productivity and ownership are the characteristics. Learn how leadership, focus, goals and direct communication will create an environment where everyone tastes success.
Thinking Outside (and Inside) the Box
Learn to creatively challenge "the way it has always been done" by discovering a process of identifying and questioning the thoughts, opinions and beliefs that have defined the comfort zone ("rut") where we’ve put ourselves.
Communications Skills Series
A three-part series of programs designed to help your organized master communication skills. Module one focuses on your personal profile and your blueprint for success. Module two continues to develop questioning and listening skills … the keys to great communication. And module three continues to build your skills and provides you with key solutions to managing conflict. A must series for anyone in a leadership position.
12 Actions for People Slightly Out of Touch with Reality
Know anyone who is negative? Know anyone who is positive? Why are they the way they are? The answer is largely the same for both – they work at it. Learn how our outlook (and our behavior and the behavior of others) is affected by what we "teach" ourselves.
It’s "Beginning Wage" not "Minimum Wage" and Other Lessons in Business Motivation
Before you can motivate another, you must motivate yourself. There are many ways – long- and short-term – for yourself and others
Phenomenal Retail Customer Service
Learn the all-important reasons that will forever change the relationship your company has with its customers because of your phenomenal retail people.
Growing is Our Business – A Change Program
Success comes from improvements, and that means change. Learn how to change "Yeah, but ..." thinking into "I don’t see why not" thinking.
Prosperous Selling Skills
There are two "must-do’s" if you want to make a sale ... Learn the (W)right before, during and after the sale details to study, plus proven techniques that let you build on previous successes.
Making Your Teams Cook
Too many cooks spoiling your soup? Not in a "kitchen" where growth, involvement,productivity and ownership are the characteristics. Learn how leadership, focus, goals and direct communication will create an environment where everyone tastes success.
Thinking Outside (and Inside) the Box
Learn to creatively challenge "the way it has always been done" by discovering a process of identifying and questioning the thoughts, opinions and beliefs that have defined the comfort zone ("rut") where we’ve put ourselves.