Kathy Bote's Most Requested Topics
Staying Sane, Staying Safe
Learn to recognize and de-escalate angry, volatile people. Stay calm and in control, even when tempers rise and violence is threatened. Confidently deal with aggressive individuals. Use proven tactics when threatened. Know how to use your words for verbal self-defense, and what physical responses to use when threatened by a weapon. Ensure your team’s safety in the workplace and on the street.
Managing Anger and Conflict
Confidently deal with the corporate bullies, backstabbers and other difficult people in your life ... plus keep your cool. Recognize your conflict habits and develop objective, effective ways to respond. Defuse angry people early by using proven verbal responses. Learn how body language and voice tone effect the situation. Turn defiance into compliance and build a better relationship.
How to Do More, Better, Faster
Take control, get organized, get the right things done and enjoy a balance in life. Manage your priorities and rediscover pleasure. Know what to take on and let go, even on those days when it’s one crisis after another. Regain the lost time that costs organizations money and success. Find what you need at your fingertips, and control the avalanche of paper before you need the services of mountain rescue.
Write Right
Write it right the first time. Reduce your writing time by one third. Eliminate writer’s block and create documents that enhance your credibility and effectiveness. Use grammar and punctuation confidently, creating highly professional documents that get results. Learn a four-step formula for effective letters and memos. Avoid wasted time on editing, never argue about a comma again ... and forget about the embarrassment you’ve felt over a missed error.
Powerful Communication Skills
Learn to master the most important tool to better relationships. Discover a way to talk so others take you seriously. Listen intently and effectively, and clearly communicate your message without defensiveness or misunderstanding. Present yourself with confidence and credibility, whether one-on-one or in front of large groups.
Learn to recognize and de-escalate angry, volatile people. Stay calm and in control, even when tempers rise and violence is threatened. Confidently deal with aggressive individuals. Use proven tactics when threatened. Know how to use your words for verbal self-defense, and what physical responses to use when threatened by a weapon. Ensure your team’s safety in the workplace and on the street.
Managing Anger and Conflict
Confidently deal with the corporate bullies, backstabbers and other difficult people in your life ... plus keep your cool. Recognize your conflict habits and develop objective, effective ways to respond. Defuse angry people early by using proven verbal responses. Learn how body language and voice tone effect the situation. Turn defiance into compliance and build a better relationship.
How to Do More, Better, Faster
Take control, get organized, get the right things done and enjoy a balance in life. Manage your priorities and rediscover pleasure. Know what to take on and let go, even on those days when it’s one crisis after another. Regain the lost time that costs organizations money and success. Find what you need at your fingertips, and control the avalanche of paper before you need the services of mountain rescue.
Write Right
Write it right the first time. Reduce your writing time by one third. Eliminate writer’s block and create documents that enhance your credibility and effectiveness. Use grammar and punctuation confidently, creating highly professional documents that get results. Learn a four-step formula for effective letters and memos. Avoid wasted time on editing, never argue about a comma again ... and forget about the embarrassment you’ve felt over a missed error.
Powerful Communication Skills
Learn to master the most important tool to better relationships. Discover a way to talk so others take you seriously. Listen intently and effectively, and clearly communicate your message without defensiveness or misunderstanding. Present yourself with confidence and credibility, whether one-on-one or in front of large groups.